What level of qualifications will the staff that operate the clubs have?
The staff who will be responsible for the day to day running of the clubs will have the necessary qualifications to fulfil their role. Including Food hygiene. The Club Supervisor is an existing member of school staff Ms Karen Johnstone-McCarthy, who is already highly qualified to the necessary standards and familiar with all of the relevant school policies. (The full list of school policies is available on the school website).
What is the ratio of adults to children within the clubs?
We will be following the guidelines set out by Ofsted regarding staffing ratios. 1 Adult to every 10 pupils.
Will all of the food provided at the after-school club be hot?
We will be providing a light snack eg Beans on toast, scrambled egg on toast, soup, various filled wraps/sandwiches and fruit.
Will “pudding” be provided?
“Pudding” will not be provided but fruit and yoghurt will be available.
Can I book my child in for the whole year?
The booking system is operated through a prepayments system. All sessions MUST be paid for in advance. There is no minimum/maximum number of sessions.
What is the cancellation policy?
Unfortunately any sessions cancelled will not be refunded.
Will you charge for missed sessions?
You will still need to pay for ‘booked’ sessions even if your child cannot attend (this includes sickness, play dates, medical appointments, term time holidays or alternative arrangements being made on an ad-hoc basis). We still have to pay for staffing and the other associated costs of running the clubs even if your child does not attend.
Can I transfer my child’s place to another child if I know I won’t need the space on a particular day if I give enough notice?
Sessions are non-transferable.
Are you doing partial sessions/1 hour options?
This is currently NOT an option. The system has not been set up to cater for this Can I pay by Childcare vouchers? We are registered with several childcare voucher providers, see below:
- Co-Operative Flexible Benefits
- HMRC Government tax free childcare scheme
- Reward Gateway
What is Baden Powell’s Ofsted registration Number?
Our registration number is: 142974
What is the latest time I can collect my child?
The Club closes at 6.00pm. There is no facility for an extension to this time. If you are going to be unavoidably late, it is important that you contact us as soon as possible, so that arrangements can be put in place. We reserve the right to impose a late collection fee in order to cover the additional costs of staff time for having to stay after their contracted hours.
Persistent late collection will result in your space being cancelled.